If you don’t own a NewMotion charge card or charge point and would like to know more, please visit NewMotion website.RegisterHome phoneCompanyMobile phoneUsername+31 123456789E-mail firstname.lastname@example.orgChoose passwordConfirm passwordFirst nameLast nameFor the attention ofAddressusername5 characters minimumCityPostal codeCountryThe NetherlandsBelgiumBulgariaGermanyFranceAustriaCroatiaCyprusCzech RepublicDenmarkEstoniaFinlandGreeceHungaryIcelandIrelandItalyLatviaLiechtensteinLithuaniaLuxembourgMaltaMonacoNorwayPolandPortugalRomaniaSan MarinoSlovakiaSloveniaSpainSwedenSwitzerlandUnited KingdomLanguageOtherPhoneGenderSalutationPlease selectmalefemaleDate of birthdd/mm/yyyyI agree with thegeneral terms and conditionsCharge cardCard numberCar make & modelThe charge card number you are trying to register is unknown to us. Please make sure you have entered a correct number or try to use the card on your charge point and try again.The charge point serial number you are trying to register is unknown to us.Registration successful!If you have any further questions, please feel free to contact us at: email@example.com or call 088-0109500 (option 1 - service).If you have any further questions, please feel free to contact us at: firstname.lastname@example.org or call 088-0109500 (option 1 - service).Go to login pageWelcome to my.newmotion.comOn my.newmotion.com you can find charge points, configure your charge-points and -cards and see your usage.Please choose your own password and agree with our general terms and conditions. After that you can start using my.newmotion.com immediately.Your current passwordNew passwordConfirm new password5 characters minimum5 characters minimumChangeCancelUser detailsUsernameChange E-mailChange passwordI agree with theYou have accepted thegeneral terms and conditionsName and address detailsGiven nameFamily nameYour email address was updated successfully.This link for updating your email has expired or does not exist, please go to your profile page and try to update your email address again.Unable to update your email address, please contact customer care at email@example.com.Register business addressAddressPostal codeCityCountryNetherlandsBelgiumGermanyLanguageContact detailsE-mail addressPhoneCarMake & modelBusiness addressStreet nameNumberAdditionSubscribe to newsletterWant to stay on top of all news concerning EV driving and NewMotion? Please subscribe to our newsletter hereBank accountConfigurationIBANAccount holderAccount descriptionDirect debite.g. Sven's private accountAccount typeIBANName account holderCityCountryAcceptPayment bank accountsAdd accountRefund bank accountsThese accounts can be used to reimburse you for guest use (if applicable) and automatic reimbursement if your employer pays for your charging at home.Are you sure you want to delete this account?This bank account cannot be deleted, because it is used for payment and/or reimbursement. Please check your charge cards and charge points preferencesAdd bank accountUpdate bank accountWithdrawThis mandate can't be withdrawn because it is in use for:SEPA direct debit mandate is migratedThis payment account is confirmed for SEPA direct debit payments with numberBilling addressUse existingCreate newBilling e-mailAdd bank account with pre authorised direct debitBy accepting this form, you authorise The New Motion B.V. (SEPA Creditor ID: NL83ZZZ411565901234) to send recurrent collection instructions to your bank to debit your account andyou authorise your bank to debit your account on a recurrent basis in accordance with the instuctions from The New Motion B.V..As part of your rights, you are entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A refund must be claimed within 8 weeks starting from the date on which your account was debited. Your rights are explained in a statement that you can obtain from your bank.I agree to pre authorised direct debitDirect debitDirect debitCard providerI agree with pre-authorized debitEnable for public chargingCharge card numberCheck card numberAdd Charge CardFor example: private charge card Mr. SmithAre you sure you want to delete charge card?This charge card is in use and can't be removedAdd Charge CardAdde.g.Without a payment method this card can only be used on your own charge pointsPayment accountNonePayment methodTerms & ConditionsYou have agreed to pre-authorized debitOnly NewMotion charge cards and combicards from Travelcard, MTC and XXimo are supported to add as a free charge card or automatic reimbursed card.Cannot remove payment detailsIt is not possible to remove payment details from a card that is used as automatic reimbursement cardThis charge card is already connected to another user. It is not possible to add it twice.No charge cards found.Payment account for charge card usageVia mobility passNotificationsNewMotion notifications will keep you informed of important updates by text message. For example you will receive a text message when your car is fully charged or your charging cable has been removed from the car. Notifications are temporary free of charge!Receive notifications for this charge cardI agree with direct debit for my notification subscription (starting June 2014)I agree with direct debit for my charge card usageMobile phone numberWhich notifications do you want to receiveNotifications are currently only available on selected charge points and charge cards (NewMotion charge card in combination with a charge point) from NewMotion06 12345678Request confirmation codeEnter confirmation codeRequesting...Type a phone number firstOne moment please. Code sent to:It's not possible to request confirmation codePhone is confirmedToo many confirmation attemptsRequest confirmation code firstIt's not possible to submit confirmation codeConfirmation code doesn't matchConfirmed phone number requiredBattery is fullYou will receive a notification when the battery of your car is fully chargedCharge point faultedYou will receive a notification when the charge point is malfunctioning.Share my charge pointPublish my charge pointSelect your cardSelect bank accountSerial numberNameI want to be reimbursed for the electricity costs on this charge pointAutomatic reimbursementRefund account to be used:I understand that I will only get reimbursed for my actual electricity costs and therefore declare that I have specified these correctly.Guest useFreePaidAddDoneAdd Charge PointFor example: chargepoint Stanley RoadAre you sure you want to delete this charge point?Add Charge PointConfiguration€/kWh incl. VATOr other card numberRefund accountPublic sharingPublish on mapYour electricity tariffAutomatic reimbursementInstallation Addressown cardsother cardsOnly NewMotion charge cards and combicards from MTC, XXimo and Travelcard are supported to add as a free charge card or automatic reimbursed card.Automatic reimbursement is only available for card with payment detailsThe charge card is blockedAutomatic reimbursement is not possible with lolo smart cards, you can use a New Motion card for this.A lolo smart card can only be used on charge points you ownCard without payment details can not be used as reimbursementSubscriptionPlusSaveEdit charge pointImportant information about Plug & ChargePlug & Charge enables you to start a charge session without the use of a charge card, solely by plugging in your charge cable. In order to use Plug & Charge you need to select a charge card that, from then on, will be used to register the charge sessions started on your charge point.We advise you to only use this function if you can control the access to your charge point.Are you sure you want to set up Plug & Charge?Please select a Plug & Charge card.Please select the correct reimbursement option for your Plug & Charge card.Start/stop charge sessions:Swiping your charge cardPlug & ChargePlug & Charge enables you to start a charge session without the use of a charge card, solely by plugging in your charge cable.ReimbursementNo reimbursementChange charge card reimbursement settingsBy setting this card to no-reimbursement you will not be reimbursed for the charging sessions done with this card on your charge point.In order to set up reimbursement you should probably use your MultiTankCard, TravelCard or Xximo card. Please contact our customer care for more information by calling 0880109500.Please choose reimbursement (if you have a MultiTankCard, TravelCard or Xximo charge card) or no reimbursement (for the NewMotion charge card).OkThe Plus subscription allows you to benefit from all the advantages your intelligent charge point has to offer, such as
automatic reimbursement of your electricity costs by your employer or lease company
online access to your charge point’s charging activities
the option to open up or hide your charge point for public use
Charge point subscriptionPlease select a payment method for this subscriptionI confirm to have entered the correct tariff informationNo charge points found.Select the bank account to be reimbursed. Bank accounts can be created in the ‘bank accounts’ page.Are you a lease car driver?YesNoIn that case, you must add your MultiTankcard, Travelcard or Xximo charge card. If you did not receive it yet, please contact your lease company.OkAuthorize charge cardYour configuration has been saved.An error has occured in saving your new configuration. Please try again.Authorized cardsSave configurationGet your charge cardPlug your charge cardSwipe your charge cardStore your charge cardAutomatic start & stopCharge card managementPlease select a reimbursement modeDefault charge cardCharge card configurationSelect a charge card from the listIn 'Charge card access' you can enable access of specific charge cards as well as manage their reimbursement configurations and our newest Plug & Charge functionality. Click 'Configure card access' to continue.Charge card accessConfigure charge card accessIn order to proceed, please confirm the changes you made by clicking on the save-button on the right bottom of the page first. Re-enter the charge point configuration-page to access the charge card management tool.Request end of Plus subscriptionPlus subscriptionAre you sure you want to request the cancellation of your 'Plus' subscription?Information regarding the Plus subscriptionAre you a lease driver?A Plus subscription has probably been included in your lease contract. Please contact us to connect the subscription to your chargepoint by calling 088 01 09 500, or send an e-mail to firstname.lastname@example.org.YesNoOkAdd Charge PointAdd Charge CardAdd Bank AccountPlease let us know why you want to cancel your subscription by leaving your comments belowThis charge point is already connected to another user. It is impossible to connect a charge point to multiple accounts.This charge point is not yet activatedCharge point locationCharge point location is requiredCharge point nameEdit nameSerial numberCharge card numberSession startDurationCharge pointAll charge cardsUnknownAvailableOccupiedUnavailableErrorChargingCharge pointsCharge cardsNo charge points found.Would you like to add a charge point?No charge cards found.Would you like to add a charge card?Show allShowing:All charge pointskWh usedCharge sessionsTotal time occupiedElectricity usage (kWh)Number of charge sessionsUpdateCharge sessions on 3rd party chargepoints are only updated on a monthly basisNameCharging addressCharge point providerVolumeDownload as ExcelDownload as PDFWarning! Due to maintenance we are unable to show your current charge details. Please check back later.Please, set location for the following charge points:ApplyCancelLast 7 DaysLast 30 DaysThis MonthLast MonthCustom RangefromtoMonTueWedThuFriSatSunJanFebMarAprMayJunJulAugSepOctNovDecCO₂ savings (kg)CO₂ savings formulaCO₂ savings are calculated as following:
Fuel mix: 50% gasoline, 50% diesel
Usage: 1 kWh = 5 km
Average CO₂ emission of diesel: 160 g/km
Average CO₂ emission of gasoline: 173 g/km
Status informationLeft connectorRight connectorOccupied byRemote operations actionsReset charge pointStop sessionStart sessionWhen resetting the charge point you will stop all active sessions on the charge point. All vehicles that are connected to the charge point will stop charging. The stopped sessions need to be restarted manually. The reset can take up to 3 minutes.Are you sure that you want to reset the charge point?ResetCancelWhen stopping the current session the connected vehicle will stop charging. You will also unlock the cable.Are you sure that you want to stop the current session?StopCancelCharge card numberStartCancelStop Current SessionReset charge pointUnknown charge card numberYour remote action has been sent. Refresh the status of the charge point to see it in effect (it can take up to a couple of minutes to notice the effect). In case the remote action failed please get in touch with customer service for assistance.There was an error processing the action. Please try again in a few minutes or call customer service to provide assistance.You need a charge card to start a session.Receive e-mail notifications each time an electric vehicle is fully charged but still occupying (one of) your charge points. The notification can be used to inform EV owners that they are currently occupying a chargepoint without actively charging.e-mail notificationsEnter a valid e-mail addressPlease enter a valid email addressDisableEnableError enabling e-mail notificationsError disabling e-mail notificationsError retrieving email notification settingsE-mail address that the notifications will be sent toNotification configurationCharge point operatorStart TimeEnd TimeElectricity usage (Wh)Charge card numberSerial numberSession IDPageofNewMotion, Keizersgracht 452, 1016 GD Amsterdam, Tel: +31(0)88 010 9500, E-mail: email@example.com, KvK: 32158064, BTW: NL821197782B01NameCharge card number(s)Activity forGrand totalSubtotalNewMotion charge point usageNewMotion charge card usageConnector statusBlock the user by entering the users email address below.Edit user profileActivateDisableAllDisabledActivePendingNewPending sinceNameE-mailPhoneEditDeletePlease increase the size of your browser window to use Admin functionalityThe e-mail has been updated successfullyThe e-mail has been updated successfully. However, since no contact with that number exists in Salesforce, the e-mail has been updated only on myNewMotionThe e-mail has been updated successfully. However, there was an error trying to update the account on Salesforce, so the e-mail has been updated only on myNewMotionUnfortunately there was an error updting the e-mailE-mail already registeredE-mail is requiredPlease insert a valid e-mail addressSend "Account updated"LoginAddressAdminRegisteredConfirmCharge card does not existCharge point does not existAdd new charge cardAdd new charge pointCharge card numberCharge point serial numberConfirmedYesNoDeleteUsername already existsE-mail address already existsAccount name already existsAccount number already in useCharge card number already existsCharge point serial number already existsThis field is requiredInvalid passwordMaximum value isSorry, but...E-mail address is already registeredLogin to your account to activate your existing cards or add a new cardCard number is already activatedLogin below to manage your cards or contact support at firstname.lastname@example.orgActivate your NewMotion charge cardBy activating a card you will have the option to charge on public charge points and manage your charge data through my.newmotion.com.Already have an account? Please loginDon't have a charge card? Request one!CheckEnter your detailsTo get started you'll need to provide us with some detailsActivate cardTo activate this card you'll need to add some payment details and choose your subscriptionsWhen you do not enter payment details for this card, you can only use your card on your own chargepoints. Charging on public chargepoints is disabled.Charge sessions will be paid from the following bank accountUse my standard addressPostal code and cityAdditional subscriptionsCongratulations!We've sent an e-mail with login details to %sYour charge card is now active and can be used on all public chargepoints within 24 hours.You can see your charging sessions online onSorry, but you can only add NewMotion charge cardsYou should agree with general terms and conditionsYou should select one of the payment methodsYou cannot activate Lolo Smart Cards anymore, please send an e-mail to email@example.comWhere do you want to use your charge card?I want to use the charge card only on my own charge pointI want to charge on public charge points as wellThe car you selected is able to use fast charging facilities. We preselected this option for you. If you don't want to use fast charging, please uncheck this checkbox. Please click here to find out more about fast charging.The car you selected is not able to use fast charging facilities. We deselected this option for you. If you want to be able to use fast charging for other cars, please check this checkbox. Please click here to find out more about fast charging.Using fast charging you can charge your battery up to 80% in a short amount of time. Click here to find out if the car of your choice is able to use fast charging facilities.Request the NewMotion charge cardFill in your details and we will send you an activated charge card within 2 business days.We will send you an activated charge card within 2 business days.Minimum %d characters requiredMaximum %d characters allowedE-mail address is required. Example: firstname.lastname@example.orgInvalid phone number. Example: +31 123456789Invalid valueThis field is requiredValues are not equalValue is not one of the availableValue is not of a valid formatMinimum value isMaximum value isInvalid IBAN. Example: NL08INGB0000000555Invalid ZIP codeInvalid BIC. Example: DEUTDEFF500Confirmation password doesn't matchInvalid date. Example: 24/08/1991A number is required. Example: 23Plug into our EV networkSign up to receive your free card to start charging on our EV networkSend me a free cardView my charge sessionsIn your dashboard you can view your charge session data and manage your billing settingsGo to my dashboardActivate your cardTerms & ConditionsLogin to view and manage your charge activitiesNewMotion appSee in one overview the real-time availability of charge points and information on their charging speed and charging costs. You can set filters for charging speed, session costs and availability. Download the app now.The charge network of NewMotion is a network of chargepoints and fast chargers for electric vehicles. We facilitate electric mobility through offering effortless access to a wide network, giving you insight into your charging behaviour and making payments simple and easy.SMS-notificationsDo you own a NewMotion charge card? Receive free text message notifications for a limited time! Log in, go to the charge card settings page and set it up.Go to current locationSearch by charge point IDSearch by locationStart (once)Time (/minute)Volume (/kWh)MondayTuesdayWednesdayThursdayFridaySaturdaySundayClosedThis charge point is not (yet) accessible with your NewMotion charge card or app. For more information on accessibility and payment options, see below on this screen or at the charge point location.AvailableOccupiedUnavailableUnknownmax. powerprice per kWhprice per minuteprice per sessionPricing details:Access hours:Details:Operator:Serial number:Report a problemInfo:Accessibility info:FilterAVAILABILITYOnly available charge pointsPOWERBy default the map will show all charge points - available, occupied, in error and unknown. Use the toggle to only show available charge points.CONNECTOR TYPEReset filters (show all)Apply filterBy enabling this filter you will only see charge points on which you can charge with NewMotion charge card and the app.Only accessible with a NewMotion cardNEW: Map filtersNow you can filter the chargepoints by selecting your connector types and more...DomesticAccess with NewMotion cardPayment bank accountsThe accounts you enter here, can be selected as payment accounts for your NewMotion charge cards. Owners of an MTC combicard, XXImo card or Travelcard can leave this section empty.Refund bank accountsThe accounts you enter here, can be selected as refund accounts for guest use on your charge point, or as refund accounts for automatic reimbursement by your employer.Charge sessions paymentSelect the bank account you would like to use to complete the payments for the charge sessions.Enable for public chargingA valid bank account is required to charge on public charge points and use automatic reimbursementDirect debitNewMotion will automatically withdraw the costs for charging with your NewMotion charge card from the selected bank account every month.Charge point serial numberDepending on the type of charge point, the serial number will be either on the side or the bottom of the charge point. The serial number consists of 8 digits or a combination of letters and numbers starting with ICU.Publish charge pointThe location of your charge point can be shown in NewMotion app, my.newmotion.com and on public websites. This way, other electric drivers can easily find your charge point and see whether it is available for charging.Guest use reimbursementIf you would like to share your charge point, you can choose to offer free charging or to receive a fee. If you want to receive a fee for guest usage, please fill in the tariff below. Also, fill in the bank account number which NewMotion should use to reimburse you. We will do this on a monthly basis. Unit Please note that we use €/kWh, so for example 0,2200. The maximum tariff is 0,2500 including 21% VAT.Electricity tariffWe have set up the most common rate (0,15 €/kWh). If you are charged a different rate, you can adjust the amount. You’ll find your rate either on your electricity bill or by contacting your energy company.Add other charge cardsAre you a lease driver? Enter the number of the charge card that you received from your leasing company here and set it to “automatic reimbursement”. Are you not a lease driver, but do you use your car for business? Enter the number of the charge card connected to a corporate account here and set it to “automatic reimbursement”. Are you using your electric car privately? Enter the number of your charge card here and set it to “no reimbursement”.DevelopmentCurrently we're working on expanding the range of charge points and charge cards supporting this additional service.Charging startedYou will receive a notification when the charge session has startedCable disconnectedYou will receive a notification when the charge cable disconnected unexpectedlyWarning! Notification Service is temporarily unavailablePlease select at least one notification type to enable itPaid guest usageTo enable Paid guest usage you need to supply the location of the charge point. To do so, double click on the map on the right to drop a marker. Drag the marker to the exact location of the charge point.Location of the charge pointWhen someone charges at your charge point, this is the location they will find on their charge card usage bill. Furthermore, when you decide to publish your charge point location we'll publish this location to NewMotion app, my.thenewmotion.com and public maps of charge points.
Double-click on the map to drop the marker.Help pagesWhat is my.newmotion.com?my.newmotion.com allows you to view your charge point and/or charge card statistics. Usage of your charge cards and charge points, electricity use and the duration of charge sessions - it's all here! You can share your charge point(s), with friends and family - or simply with everyone. You can manage charge cards, charge points, bank accounts and change your payment and refund settings.Welcome to the charge network of NewMotionYou can register a new account by pressing the button "Register", or just log into your existing account with your username or e-mail address and password.Shows the charge points and charge cards you own. The 'edit' icon allows you to rename a charge point so that it is easier for you to identify them when you have multiple charge points. The status of your charge point is displayed in multi-color icons.Charge points and charge cards are managed in the settings page. After submitting the charge point(s) and charge card(s), an administrator will review them within 24 hours and make the required changes to your account.Don't have a charge point or charge card yet?More about the NewMotion charge pointsMore about the charge cardCharge sessionsThis part displays the result from the selection of charge points or charge cards in the table on the left. Note that "Duration" of the session is the total amount of time that your electric car was connected to the charge points, not necessarily the time spent charging.Detailed information and excel downloadQuick summary of all charge points / charge cards or those you currently have selected: electricity used, number of charge sessions and the total time of charge point occupation. The "Show all" button clears any selection you might have made.With the "Download Excel" button you can download a report for the selected charge point or charge card over a selected time period as an excel document.Time span selectionSelect the start and end date to select a period of time for which you would like to see your charge sessions. This selection applies to everything on the dashboard. The period is the last month by default.The description below provides a general overview of the help pages. To get more information about specific fields in the settings pages, simply move your mouse over the 'i' buttons next to the respective fields. The 'i' buttons give a more elaborate explanation.Here you can manage your personal details. You can also set a new password or change your interface language.Your bank accounts are managed here. Please note that there are two types of accounts: payment and refund. A payment account is related to your charge cards: your charge sessions are billed and direct debit takes place once a month. Refund accounts can be connected to your charge points in the charge points page. If you want to be compensated for guest use, you will be reimbursed to the refund account of your choice.Enter your charge card number and related account number. The type will be automatically detected by the system. Payment can be done by a payment bank account you specify, or by Multi Tank Card, XXImo or Travelcard.To add a charge point, click the button 'New charge point' and fill in the serial number. Depending on the type of charge point, the serial number will be either on the side or the bottom of the charge point. The serial number consists of 8 digits or a combination of letters and numbers starting with ICU. You can give the new charge point a name too. New charge points are shared for guest use by default. 'Publishing' means it is allowed to be listed on public websites. In case your company or employer pays for use of this charge point, specify your electricity tariff for reimbursement. You must agree to specify your actual tariff. If you want to be refunded for guest use, simply tick the 'Paid' box and specify the tariff you want to receive for guest use. You can make exceptions and allow certain charge cards to use the charge point for free. Please note that there is a maximum tariff you can ask. In any case, you will need to specify a refund bank account. See 'bank accounts' for more info.Click on the button to purchase or extend the Plus subscription.Fill in your details to take advantage of all the benefits of an online chargepoint.Your Plus subscription is ending soon.Click here to purchase or extend the Plus subscription for this chargepoint.Fill in your payment account detailsPayment account for your Plus subscriptionSelect the bank account for your Plus subscription payment.ConfirmPlease choose a bank accountCongratulations, you have successfully purchased your Plus subscription! Please check or update your chargepoint settings below. Happy charging!Do you want to continue using all the advantages of an online charge point?Click on the button to purchase or extend the Plus subscription for your chargepoint(s).Go to the Plus subscription pageDear Customer, There is currently a vehicle that is done charging but still plugged in and hence occupying the chargepoint. Contact the owner to move the vehicle in order to free up the chargepoint for another driver to use.CHARGE POINT:Charge point serial number:Charge point status:Time of status change:Occupied by a vehicle that is not chargingOCCUPIED BY:Charge card serial number:Kind regards, NewMotionYou are receiving this message because you are signed up for charge point status notifications. In order to stop receiving messages like this go to your my.newmotion.com dashboard and click the envelope icon in the chargepoints table. If you have problems accessing your my.thenewmotion.com account or somebody else signed you up call us on +442038681036Currently it isYou can set a new pricefromYour personal settings are not accessible at the momentit will be activated/canceled on saving the screenThanks for creating an account. We have sent you an email with further instructions on how to activate your account. Please, check your mailbox.This is the dashboard ofNewsletterWant to stay on top of all news concerning EV driving and NewMotion?Electricity usage (kWh) & Number of charge sessionsSystem updateBecause we are always looking for ways to improve our services, we have updated our system since the last time you logged in to your account. Therefore, we would like to ask you if you would please check if the right charge points and charge passes are shown in your my.thenewmotion account. If these are not correct, please contact us via 088 01 09 500 or via email@example.com.Charge card activatedThank you! Your charge card is activated and can now be used at your own chargepoint and most public charge points. Don't forget to download the NewMotion app to find charge points on the go!* For some public charge point providers it can take up to 24 hours to process your charge card.CloseYour subscription payment accountIf you are using an MTC combicard, XXImo card or Travelcard the payment bank account is already setup for you and therefore will not be visible here.Postal codeNumberStreet nameYour Plus subscription is prepaid!This charge point is already connected to your account.View Dashboardfinishedwill finishprepaid untilEnd of Plus subscription has been requested. Please save the page to confirm.We've failed to activate your profile. Try again later.Charging speed regulationActivation link has expired.Unfortunately, the requested link has expired. We have sent you an email with further instructions on how to activate your account. Please, check your mailbox.