What is my.newmotion.com?
my.newmotion.com allows you to view your charge point and/or charge card statistics. Usage of your charge cards and charge points, electricity use and the duration of charge sessions - it's all here! You can share your charge point(s), with friends and family - or simply with everyone. You can manage charge cards, charge points, bank accounts and change your payment and refund settings.
Welcome to the charge network of NewMotion
You can register a new account by pressing the button 'Register', or just log into your existing account with your username or e-mail address and password.
Shows the charge points and charge cards you own. The 'edit' icon allows you to rename a charge point so that it is easier for you to identify them when you have multiple charge points. The status of your charge point is displayed in multi-color icons.
Blue = Charging
Green = Available
Red = Error
Yellow = Occupied
Grey = Unknown
Charge points and charge cards are managed in the settings page. After submitting the charge point(s) and charge card(s), an administrator will review them within 24 hours and make the required changes to your account.
Don't have a charge point or charge card yet?
More about the NewMotion charge points
More about the charge card
This part displays the result from the selection of charge points or charge cards in the table on the left. Note that 'Duration' of the session is the total amount of time that your electric car was connected to the charge points, not necessarily the time spent charging.
Detailed information and excel download
Quick summary of all charge points / charge cards or those you currently have selected: electricity used, number of charge sessions and the total time of charge point occupation. The 'Show all' button clears any selection you might have made.
With the 'Download Excel' button you can download a report for the selected charge point or charge card over a selected time period as an excel document.
Time span selection
Select the start and end date to select a period of time for which you would like to see your charge sessions. This selection applies to everything on the dashboard. The period is the last month by default.
The description below provides a general overview of the help pages. To get more information about specific fields in the settings pages, simply move your mouse over the 'i' buttons next to the respective fields. The 'i' buttons give a more elaborate explanation.
Here you can manage your personal details. You can also set a new password or change your interface language.
Your bank accounts are managed here. Please note that there are two types of accounts: payment and refund. A payment account is related to your charge cards: your charge sessions are billed and direct debit takes place once a month. Refund accounts can be connected to your charge points in the charge points page. If you want to be compensated for guest use, you will be reimbursed to the refund account of your choice.
Enter your charge card number and related account number. The type will be automatically detected by the system. Payment can be done by a payment bank account you specify, or by Multi Tank Card, XXImo or Travelcard.
To add a charge point, press on the button 'New charge point' and fill in the serial number. Follow the steps as described in the process to set up your charge point according to your situation and needs.
Please note: The serial number consists of 8 digits or a combination of letters and numbers. Depending on the type of charge point, the serial number can be found either on the side or on the bottom of the charge point.